Privacy Policy
Your privacy is important to us. This policy explains how Bytenuru collects, uses, and protects your personal information.
Last updated: December 17, 2024
Governed by Kenyan Law
Information We Collect
Personal Information
- Name, email address, and phone number when you contact us
- Company information and job title for business inquiries
- Project requirements and technical specifications
- Payment information processed through secure third-party providers
Technical Information
- IP address and browser information for security purposes
- Website usage data through analytics tools
- Cookies and similar tracking technologies
- Device information for mobile app optimization
How We Use Your Information
Primary Uses
- Responding to your inquiries and providing requested services
- Processing consultation requests and project proposals
- Communicating about ongoing projects and support
- Sending important updates about our services
Business Operations
- Improving our website and service offerings
- Analyzing usage patterns to enhance user experience
- Complying with legal obligations and regulations
- Protecting against fraud and security threats
Information Sharing
We Do Not Sell Your Data
- We never sell, rent, or trade your personal information
- We do not share data with third parties for marketing purposes
- Your project details remain confidential under our NDAs
Limited Sharing
- With service providers who help us operate our business (hosting, analytics)
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
- In case of business transfer (with prior notice to you)
Data Security
Security Measures
- SSL encryption for all data transmission
- Secure cloud hosting with enterprise-grade protection
- Regular security audits and vulnerability assessments
- Access controls and authentication for our team
Data Retention
- We retain personal data only as long as necessary
- Project data is kept for 7 years for business records
- Marketing data is retained until you opt out
- You can request data deletion at any time
Your Rights
Data Protection Rights
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data
- Portability: Receive your data in a structured format
Communication Preferences
- Opt out of marketing communications at any time
- Choose your preferred communication methods
- Update your contact preferences in our system
- Unsubscribe from newsletters with one click
Cookies and Tracking
Types of Cookies
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Performance cookies to optimize loading times
- No advertising or tracking cookies from third parties
Managing Cookies
- You can disable cookies in your browser settings
- Some features may not work without essential cookies
- We respect Do Not Track browser settings
- Clear instructions provided for cookie management
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us using any of the methods below.
Email
hello@bytenuru.com
Phone
+254 700 000 000
Location
Nairobi, Kenya
Data Protection Officer: For specific data protection inquiries, please email us with "Data Protection" in the subject line. We will respond within 30 days as required by applicable data protection laws.